LAST UPDATED SEPTEMBER 3, 2024

The Body Intuitive LLC (“Body Intuitive”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.

Please read this Privacy Policy (the Policy) carefully as it contains important information about how we will use and treat your personal data. By visiting www.thebodyintuitive.com (“Our Website”) and/or our online scheduling system, you are accepting and consenting to the practices described in this policy.

FOR CUSTOMERS AND VISITORS TO OUR SITE/USERS OF OUR ONLINE SCHEDULING SYSTEM

We may collect and process the following data about you:
 

INFORMATION YOU GIVE US.

You may give us information about you by filling in forms on Our Website, on our online scheduling system, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use Our Website or partner portal, subscribe to our service, use our Services, when you report a problem with Our Website or contact us for any other reason. This may include your name, date of birth, gender, address, email address, phone number and payment card information. It will also include any further information that you provide in relation to your booking, either to us or to you (and this may include information about your health).

INFORMATION WE COLLECT ABOUT YOU.

With regard to each of your visits to Our Website or use of our online scheduling system, we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; your login information; browser type, version, country and language; time zone setting; browser plug-in types and versions; operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our Site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

DEVICE INFORMATION

Each time you use Our Website we may also collect information about your device. This may include information on the type of mobile device that you are using and its unique device identifier (for example, the IMEI number, the device’s mobile phone number, the MAC address of the device’s wireless network interface or push ID), the mobile operating system that you are using and mobile network information.

INFORMATION WE RECEIVE FROM OTHER SOURCES.

Client Information and Intake Forms – Prior to your appointment you will be asked to complete an Intake Form in which you will be asked for details of any medical conditions. We will store these on a private company online storage site.
Therapists’ Notes – Your therapist may make notes during the session. These notes will record information that you give your therapist and their observations, e.g. your level of pain or whether you experienced any discomfort during the service. If any of this information include details of your physical or mental health, or any other sensitive data, you will be asked for your explicit consent. We will store these notes.

We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information about you from them.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:
- To carry out our obligations arising from our services that you request from us;
- To store notes, Intake Forms, photos, and other documentation pertaining to your treatment and services
- To notify you about changes to our Services that may affect you;
- To ensure that content from Our Website is presented in the most effective manner for you and for your computer or device;
- To improve our services;
- To measure or understand the effectiveness of our advertising to you and others, and to deliver relevant advertising to you;
- To contact you and make suggestions and recommendations to you about Services that may interest you or them by email, phone, SMS (opt-in required; reply STOP to opt out at any time), mail or via our websites
To remind you of your appointments;
- For administration and internal operations, including troubleshooting, data analysis, data security, testing, research, statistical and survey purposes

DISCLOSURE OF YOUR INFORMATION

We may share your information with sub-contractors who work within the operations side of the business, to enable them to provide Services effectively and to effectively manage customer relations.

WE ALSO PROVIDE YOUR INFORMATION TO SELECTED THIRD PARTIES INCLUDING:

Suppliers for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimization of Our Website.

WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES:

- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If The Body Intuitive substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation
- To enforce or apply our terms of use other agreements; or
- To protect the rights, property, or safety of The Body Intuitive.
- To law enforcement agencies and regulators in connection with their investigations (This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

Zoom Phone Service Communications Opt-in and Privacy Notice:

NOTICE: We do not share or sell consumer personal information. Additionally, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will NOT be shared with any third parties.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that may not have similar data protection laws. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, for example, the provision of support services of the processing of your payment details. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to adequately ensure that your data is treated securely and in accordance with this Policy.

SECURITY

We use appropriate technical and organizational safeguards to protect your data. However you should be aware that the transmission of information via the internet is not completely secure. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

YOUR RIGHTS

Marketing – You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and ask for your consent. You can exercise your right to prevent such processing use to collect your data by clicking the unsubscribe button in our emails or you can also exercise the right at any time by contacting us at [email protected].
Access to Information and other rights – you have the right to ask to see the information which The Body Intuitive holds about you and why. If you want to see the information we hold about you then you must ask for the information in writing and give your full name and address. You should send your request to the below contact details.
Where it is appropriate for The Body Intuitive to respond directly to requests for access to personal data, we aim to comply as quickly as possible. We will ensure that we deal with requests within 40 days of receipt unless there is a reason for delay that is justifiable under the Data Protection Act.

CONTACT

The Body Intuitive, LLC
[email protected]
(480) 999-6087

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy..

LINKS TO OTHER WEBSITES

The Body Intuitive is not responsible for the content or reliability of linked websites. Linking should not be taken as an endorsement of any kind. We cannot guarantee that links will work all of the time and we have no control over the availability of the linked pages

FOR INDEPENDENT CLIENTS AND CLIENTS WISHING TO JOIN THE ONLINE PLATFORM

Over and above what we say to clients and visitors about privacy (as set out above) we will use, process and disclose your personal data in accordance with applicable law.

FOR INDEPENDENT CLIENTS AND CLIENTS WISHING TO JOIN THE ONLINE PLATFORM

• Your facial image/photo
• Name
• Address and contact details
• Bank details
• Details of your training, qualifications and experience
• Any other personal data that we may collect from you or otherwise receive from third parties
• Details of criminal conviction
• Managing our relationship with you, including the making of payments
• Complying with and enforcing any agreement between you and us
• Analysis and research
• Assisting you to make the most of our services
• Dealing with any complaints or investigations
• Complying with statutory and other legal requirements
• Processing in our legitimate interests otherwise as reasonably notified to you
• Marketing
• Assisting you to benefit from the service
• Disclosure so far as is reasonably necessary externally for the above purposes
• Disclosures for the purposes of undertaking identity, background, document image and criminal records checks.
• We may monitor your use of our technology, systems and customer personal data for the purposes of record keeping, to establish facts, to establish compliance with regulatory and self-regulatory procedures, to prevent, detect or investigate: crime; wrongdoing; the unauthorized use of our proprietary technology and/or Customer personal data; non-compliance with any agreement between us and you or any of our practices and procedures;
• We may transfer your personal data outside the United States Economic Area in order to carry on our business. In any case, we will take all steps reasonably necessary to adequately ensure that your data is treated securely and in accordance with this Policy.
• All company contractors will comply with the applicable law, our privacy policy and other policies and procedures notified to them by us from time to time.

IN RESPECT OF ANY CUSTOMER PERSONAL DATA, INCLUDING DATA COLLECTED WHILST MAKING NOTES OF THE SERVICES OR ACCESSED WHILST VIEWING SUCH NOTES THROUGH OUR TECHNOLOGY, THE BODY INTUITIVE WILL:

• use such personal data only in so far as is necessary for the purpose of carrying out service(s) on Customers and for no other purpose (including, without limitation, their own marketing purposes);
• not disclose such personal data unless specifically authorized by us to do so;
• comply promptly with our instructions in respect of such personal data;
• not disclose such personal data to any third party other than on our written instructions or as required by law;
• not allow such personal data to be transferred out of the United States Economic Area;
• promptly assist us with requests in respect of such personal data;
• when making notes during the Service , ensure that any such personal data included therein (i) does not contain any sensitive or inappropriate data and (ii) is accurately recorded and promptly amended if inaccurate;
• immediately forward to us any communications from Customers, regulatory bodies and other third parties concerning such personal data and not respond to or act on such communications without our prior agreement; and
• on request provide to us such personal data in the format reasonably specified.
• not retain any (or any copies of Customer personal data) on completion of the Service other than for the purpose of submission of notes to us. After such submission, the Independent Partner shall securely destroy such notes.
• will keep, transport and dispose of any Customer personal data securely to prevent unauthorized disclosure, access, loss, destruction or damage to such personal data.