Infrared Sauna and Normatec Compression Therapy Terms of Use, Waiver of Liability, and Reservation & Payments Policy

Infrared Sauna and Normatec Compression Therapy Terms of Use, Waiver of Liability, and Reservation & Payments Policy

By scheduling and/or purchasing a Heat and/or Squeeze  Session with The Body Intuitive, you agree that you have read, understand, and accept all below information, terms, and policies. If you have any questions about this Agreement please contact [email protected] before scheduling or making payment for a Sauna & Stretch session. By adhering to these terms, you can help ensure a safe, healthy, and enjoyable experience!

Heat Session Overview

Your ideal recovery day includes private access to our Infrared Sauna, plus all stretch & Yoga equipment in our Recovery Room sanctuary.  Each Heat session is 45 minutes - you can use the time any way you’d like, but we recommend the following: 5 minutes to undress, 15-20 minutes in the sauna, 15-20 minutes of stretching (or any meditation or breathwork in your personal practice!), and 5 minutes to dress. Two (2) towels are provided; extras are available to use for $2 each. There is a restroom onsite, but no shower available so remember to bring a change of clothes! 

Squeeze Session Overview

Each  Squeeze session is 45 minutes each - dress comfy, a practitioner will help you use the Normatec equipment, you can choose your intensity on the pressure from 1 to 7 (7 being the highest pressure) and change the intensity at any time during your service, you choose if you want to compress your legs or your hips or both - can combine both for example 15 min on the legs and 30 mins on the legs or vice versa. Shoes must be removed before putting equipment on. Bring water and anything else you may need to be occupied during the service time, like a book or magazine.

General Use Guidelines

• You must be at least 18 years old to use the sauna.
• All Heat and Squeeze Sessions are booked for 45 minutes total.
• You will need to read and understand the Infrared Sauna Welcome Guide and contact us at [email protected] prior to booking if you have any questions.
• You must review all Precautions & Contraindications thoroughly and consult your doctor if you are unsure if you can use the sauna safely.

Health & Safety Considerations

• If you feel ill or have a fever, wait to use the sauna until you’re feeling better.
• Be mindful and always enter and exit the sauna slowly and carefully to avoid slipping or falling.
• Never fall asleep while using the sauna.
• Discontinue sauna use during an electrical storm to avoid any risk of shock.
• Do not place objects inside or on the roof of the sauna.

Hydration and Food: 

• It is not advised to eat large meals for at least one hour prior to your Heat or Squeeze session.
• Make sure you’re hydrated before going into an infrared sauna, and drink a glass of water or electrolyte replacement drink prior to your session. You can also bring water into the sauna, especially if you’re sensitive to higher heats. Avoid using an infrared sauna if you’ve been drinking alcohol - this can lead to dehydration more quickly. Those under the current influence of drugs or alcohol are not permitted to use the sauna or compression.

Sauna Safety! We suggest starting on the lower end for the first few sessions to see how your body responds:

• 10-15 minutes inside the sauna (beginners)
• 15-20 minutes inside the sauna (intermediate)
• 20-30 minutes inside sauna (experienced/maximum time of 30 minutes)

Using an infrared sauna will cause you to sweat, and you may feel lightheaded when you stand up. If this happens, make sure you get up slowly and sit down once you leave the sauna. Drink water immediately after finishing your session and wait for your body to cool down. If you feel faint, dizzy or unwell in any way, discontinue sauna use and seek medical advice from a licensed medical professional.

*Staying in too long can risk overheating and dehydration. If you feel dizzy, uncomfortable, or unbearably hot, please stand up slowly, exit the sauna immediately but carefully, and notify a staff member.

Medical Conditions and Health Concerns

Not Medical or Health Advice: Any information provided in this document is general information only and may not be construed as a substitute for medical or health advice or instruction. You should consult appropriate physicians or health professionals on any matter relating to your health before using the Infrared Sauna or Compression equipment. All specific medical and/or health questions should be presented to your own physician or health care professionals.  Self-treatment of any disease with an infrared sauna is not recommended without direct supervision of a licensed physician.

Major Infrared Sauna Precautions & Contraindications:

*Always get approval from your physician/licensed medical provider before using our infrared sauna if any of the following applies to you, as infrared sauna use may be unsafe or not recommended:

• Heart disease, high/low blood pressure, or any other cardiovascular conditions
• Diabetes, obesity, and/ or any other chronic disease or condition
• Any nervous system or sensory disorder that may affect perception of heat
• Medical conditions that affects heat sensitivity and/or the ability to sweat
• Metal pins, rods, artificial joints or any other surgical implants
• Artificial Implants, Stents, and Pacemakers
• Alcohol or drug abuse/dependency, or currently under the influence
• Currently taking any prescription medications
• Pregnancy (or breastfeeding/lactating)
• Recent injury or surgery
• Over 55 years of age
• Bleeding disorders

If you have any health conditions or sensitivity to heat, or are under medical care, get cleared by your physician before your first session.  **Do not use the sauna if you have any heat insensitivity, are unable to sweat, are experiencing illness/fever, or have any acute or chronic swelling/inflammation or infection.**

Additional Infrared Sauna Precautions & Contraindications:

• Contact lenses
• Menstrual Flow
• Over-the-counter drugs
• Recent or chronic alcohol use
• Elderly & Young Children
• Elimination of Medications / Healing Reactions 
• Intense Exercise within 30 minutes of sauna use
• Any acute illness, pain, recent injury, or ongoing medical issue

If you have a recent joint injury, it is suggested to not heat the area for at least 48-72  hours after injury, until the hot and swollen symptoms subside.

Even though infrared saunas have been found to be fairly safe, you don’t want to take any chances when it comes to your health and safety.  If you are unsure whether sauna or compression use is safe for you, consult your physician.

 Session Attendance

Consistency is essential for the overall progress and effectiveness of therapy. Clients are expected to attend all scheduled appointments. If you are late for a session, you may lose some of that session time. Missed sessions will be decremented from your active package or charged to the credit card on file, regardless of the typical form of payment. On the rare occasion that I must cancel our session with less than 24 hours notice, you will not charged for the cancelled appointment and your session will be rescheduled free of charge (and your package expiration automatically extended if applicable). 

Waiver and Release of Liability

By booking a Heat or Squeeze session at The Body Intuitive, I confirm that I am 18 years old and that I understand and acknowledge all above information and terms, and accept any and all risks related to my use of the facility, Infrared Sauna, and Normatec Compression equipment. 

 I understand that infrared saunas and compression therapy equipment should not be used under certain circumstances and medical conditions, and that even without any medical conditions there is some inherent risk of using heat therapies such as the Infrared Sauna or Normatec Compression equipment. I acknowledge that I am not restricted from using the Infrared Sauna or Compression based on any health conditions or against any medical advice, and that I have consulted with my physician or the appropriate licensed medical professional regarding any known medical condition or concern I have prior to using the Infrared Sauna or Normatec Compression equipment. I understand that the services and advice provided by The Body Intuitive and associated providers neither constitutes nor substitutes professional medical advice or treatment.

I understand and agree that it is my sole responsibility to only use equipment of which I have proper knowledge and training, and to discontinue the sauna and/or compression equipment or product use if I experience any discomfort or ill effects.  I voluntarily assume the risk of any type of injury, which may arise from the use of the Infrared Sauna, Normatec Compression equipment, add-ons, and/or coaching services.  I acknowledge that The Body Intuitive and associates/providers assume no responsibility for my use of the facility and shall not be liable for any circumstances arising out of my use or misuse of the facility, sauna, equipment, or other offered product.

I and any of my heirs, executors, representatives or assignees, hereby release and agree to hold The Body Intuitive and associates including providers, employees, and  contractors harmless from any and all liability and/or claims, including attorney fees and costs, incurred by me or caused to third parties by me, for personal injury or property damages of any kind sustained while on the  premises, and during the use of the Infrared Sauna and Normatec Compression services and facilities.

Reservations & Payments:

A valid credit or debit card is required to purchase a package or membership online as well as to reserve a Session; full payment is made at the time of booking. If your session is reserved directly through The Body Intuitive wellness provider, or you request to add on a service, full payment is due at the time of service.

Promotional Codes and Discounts:
Any promotional codes for a discounted or complimentary session must be entered when scheduling your session. Entering a promotional code on the booking page will automatically apply the appropriate discount. Free session promotional codes and certain other discount codes are limited to one per person. Discounts/promotional codes have no monetary value and will be applied at the discretion of The Body Intuitive.

Memberships and Packages:
Packages of four (4) Sessions expire after 90 days. Please note that there are no refunds or prorations for any partially or fully unused sessions or packages.

Rescheduling/Cancellations:
You may cancel or reschedule your appointment yourself online up to twenty-four (24) hours before your scheduled appointment time. Changes to your session can be made via the link on your confirmation email or text message, or by logging into our scheduling page if you have created an account. A minimum of 24 hours’ notice is needed when canceling or rescheduling your session to avoid any fees and/or forfeiting the pre-paid session (where applicable).

**There are no refunds for missed sessions or sessions canceled/rescheduled late**
If you “no-show” or Late Cancel (any appointment changes made less than 24 hours before the scheduled appointment start time) for any scheduled Session, you are still responsible for payment of the full session fee. If you are using a session from a pre-purchased package and no-show or late cancel, you forfeit the session. This helps us to have the space available to those who would like to schedule, and although your time in the Sauna and/or using compression boot therapy is autonomous, we do appreciate you being respectful of our providers’ time as they must plan to be present during all sessions.

Please plan to arrive 15 minutes early to your scheduled Session a first-time visit to fill out any necessary paperwork and get familiar with the space, and at least 5 minutes early to each session thereafter. Fees cannot be prorated, so if you arrive late, you will only receive the remaining time left in the session. If you arrive later than 15 minutes into your scheduled session, you forfeit the session and are still responsible for full payment.

In the case of an emergency, sudden personal illness, or other similar unforeseen circumstances, your session fee may be waived on a case-by-case basis, but please reach out to us as soon as possible at [email protected]. If we have an unforeseen circumstance or conflict and need to adjust your appointment, we will give you the option to reschedule or receive a full refund for that particular session (as applicable).